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What You Need to Know Before You Play

Our legal terms set out how your account works, what data we hold, and where access is available under local law. Everything here applies to your use of bonanja, including deposits via DANA, OVO, and GoPay, where local law and eligible regions permit.

Account TermsPrivacy & DataDANA, OVO, GoPay UseEligibility by RegionContact Rights
bonanja What You Need to Know Before You Play
HOW WE HANDLE THIS

Data, Security and Your Account Rights

We keep your account protected and your data handled with care. Here is what that looks like in practice across four areas that matter to your account.

Data We Retain

We hold your registration details, transaction history, and wallet reference for as long as your account is active. You can request a copy or ask for deletion by contacting support via email.

Cookie Handling

Session cookies keep you logged in; preference cookies remember your last lobby view. No third-party advertising cookies are placed without your consent. Clear them from your browser at any time.

Account Security

Every login from a new device triggers an OTP sent to your registered phone number. If you receive an OTP you did not request, contact live chat immediately and we will lock the account.

Requesting Changes

To update your registered email, phone number, or linked wallet — DANA, OVO, or GoPay — go to Account Settings or contact support. Identity verification is required before any change takes effect.

LEGAL CONTACT PATHS

Reach Us About a Legal or Policy Matter

If you have a question about how our terms apply to your account, you can reach us through the channels below. For account-specific data requests — such as asking what information we hold about you — use the email channel and include your registered phone number so we can verify your identity before responding.

Live Chat Open the chat widget from any page in your account area. A support agent will respond during operating hours and can escalate policy questions to our compliance team.
Email Support Send your legal or data query to our support email. Include your registered account number and wallet type — DANA, OVO, or GoPay — so we can locate your record quickly.
Account Settings For straightforward changes — updating your registered phone number or requesting a data summary — log in, go to Account Settings, and use the data request form under Privacy.

Common Questions About Our Legal Terms

These are the questions we hear most often about how our terms work in practice. If yours is not here, reach out through live chat or email.

Access depends on local law in your region. You are responsible for confirming that your use is permitted under the laws that apply where you are located before opening or funding an account.

We hold your registration details, linked wallet reference — DANA, OVO, or GoPay — login history, and transaction records. You can request a full summary by emailing support with your account number.

Yes. Send a deletion request to our support email with your registered phone number for verification. We will confirm what can be removed and process it within a reasonable timeframe.

When you transact via DANA, OVO, or GoPay, both our terms and the wallet provider's own terms apply. If there is a conflict on a payment matter, the wallet provider's terms govern that transaction.

We retain records for as long as required to meet our legal obligations. After that period, personal data is deleted or anonymised. Contact support to start an account closure and data review.

A one-time PIN is sent to your registered phone for every login on a new device. If you get an OTP you did not request, contact live chat immediately so we can lock the account and investigate.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.